Privacy Policy

1. Who is responsible

OneHarness is operated by Gabriel Ramirez Villegas, an individual. Contact: support@getoneharness.com.

2. Your designs stay on your computer

Your harness designs, drawings, wire lists, BOMs and parts libraries are saved in your own web browser's storage on your device. They are not sent to us or stored on our servers, and we cannot see them. If you send us a design or file yourself, for example for support, we use it only to help you and delete it when we no longer need it.

3. Information we collect

• Account information (when accounts are available): your email address, name and the plan you are on, so we can provide the plan you paid for.
• Purchase information: handled by Paddle, our Merchant of Record. Paddle collects your name, email, billing address and payment details under its own privacy policy. We receive order details such as your email, plan, country and transaction status, but never your full card number.
• Messages you send us, such as support emails or demo bookings, including your name, email and anything you choose to include.
• Basic technical logs kept by our hosting provider, Cloudflare, such as IP address, browser type and pages requested, used for security and to keep the site running.

4. What we do not do

• We do not sell or rent your personal information.
• We do not use advertising or tracking cookies.
• We do not currently use analytics tools. If we add them, we will update this policy first.

5. How we use information

We use the information above to provide and support OneHarness, process subscriptions, reply to you, send important service messages (for example about billing or changes to these policies), keep the service secure and meet legal obligations.

6. Browser storage

OneHarness uses your browser's local storage to save your designs and settings on your device. This is necessary for the app to work and is not used to track you. You can delete it at any time by clearing your browser's site data, which also deletes your saved designs.

7. Who we share information with

We share information only with services that help us run OneHarness: Paddle (payments and invoicing), Cloudflare (website hosting and email forwarding) and, when accounts launch, our account and database provider. We may also disclose information if the law requires it.

8. Where information is stored

Our service providers may store and process information in the United States and other countries. By using OneHarness, you understand that your information may be transferred to those countries.

9. How long we keep it

We keep account and purchase records for as long as you have an account and as long as required for tax and accounting purposes. Support emails are kept for as long as they are useful to help you.

10. Your choices and rights

You can ask us to access, correct, export or delete your personal information by emailing support@getoneharness.com. Depending on where you live, you may have additional rights under local law, and we will honor them. Purchase records held by Paddle can be managed through Paddle.

11. Children

OneHarness is a professional tool and is not intended for anyone under 18.

12. Changes to this policy

If we change this policy, we will update the date at the top. For significant changes, we will tell you by email or in the app.

13. Contact

Privacy questions: support@getoneharness.com.